| Frequently Asked Questions: B&B Gallery
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How do I get to B&B Gallery from the airport? |
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See the Contacts page for complete information.
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Why does B&B Gallery require flight information? |
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Since we are small B&B and family owned, we would like to personally welcome you. We know it takes approximately 1 – 1.5 hours for you to collect your luggage, clear customs and take a taxi or public transportation to B&B Gallery. With the information you provide us we are able to plan to be here to greet you. Also, once you are airborne, it allows us to check your flight for unexpected delays. We do ask however that if your flight information changes before you depart that you please contact Susan at +316-1657-2466. |
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Why do you charge for late arrivals? |
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It is meant to discourage late arrivals. No surprise there. This is not just a business; it is also our home. We do not have staff. We usually start working at 08:00 and think it is entirely reasonable that our workday should end at midnight /24:00. |
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Our flight arrives at 23:00/11pm. Will we be able to get to the B&B before midnight? |
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Probably not. We add 1.5 -2.0 hours to the scheduled arrival time. If your flight is on time, if you have only carry on bags and if you take a taxi, you might get to the B&B by midnight but we doubt it. This is for late night flights. During the day or if taking a train, it is likely to be closer to 2 hours. From the time the wheels touch the ground (arrival time) you must taxi to the gate, disembarque, take the very long walk to passport control and baggage collection and then, possibly, go through customs before you exit the secured area. Then you must find the taxi stand/buy a train ticket, wait for next taxi or train and then, 20-30 minutes later you will arrive in Amsterdam.
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What is the cancellation policy? |
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We require 14 days notice of cancellation. The day before your arrival date is counted as day 1 (one). If you give 14 or more days notice of cancellation, your deposit will be refunded, less any fees charged by the bank. If you give 8-13 days notice, your deposit will not be refunded. If you fail to give 7 days notice, you will forfeit the full amount due and your credit card will be charged for the remaining balance.
B&B's are not like hotels when it comes to cancellations; we never receive walk-up guests and seldom receive last minute bookings. Last minute cancellations have a significant impact on our business. We take our cancellation policy seriously. By sending your credit card details, you acknowledge that you accept the policy and will abide by it's terms. Should we be able to book the room/suite, we will offset the cancellation costs by the amount we collect from the last minute booking.
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Why is a credit confirmation required? |
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Almost all accommodations require that some credit card guarantee be made in case of cancellation or extreme damages. This is also required at B&B Gallery.
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Can you tell me more about the shared bathroom? |
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The bathroom is located and shared between the two guestrooms. The entrance is from the hallway and is just about 4 steps from the door to your room. There is a toilet, a washbasin, a teardrop shaped tub and a separate shower. There is an additional toilet and washbasin located on the first floor, should it be impossible to wait for the one on your floor. The shared bathroom is supplied with shower gel, hand cream, shampoo and conditioner and is cleaned daily. Fresh towels can be requested at any time. Hairdryers are located in your bedroom..
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Are there restaurants and shopping nearby? |
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It is difficult to go more than 100 meters in Amsterdam without finding restaurant and shops! We are located near the Haarlemmerstraat and the Jordaan, both popular shopping areas plus on Saturdays we are near the Noorderkerk where they have an organic market and small brocante/flea market; the regular farmer’s market is one street behind the Noorderkerk on the Lindengracht. All of these are within a 2-5 minute walk from the B&B. There are several wonderful restaurants nearby on the Herenstraat, Brouwersgracht, Harlemmerstraat and around the Noorderkerk. |
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Are children welcome at B&B Gallery? |
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We are not really equipped to handle young children. That being said, we try to be flexible so please give us details of your situation or request. |
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Are pets welcome at B&B Gallery? |
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Animals are not accepted, no exceptions.
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Are there kitchen privileges? I would like to cook my own meals.? |
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The suite has a fully equipped kitchen and it is expected that the guests will probably cook meals.
There are no cooking privileges for the guests in the Double room. Guests in the double may store a few items in the refrigerator and can use the microwave, toaster, coffeemaker and kettle for breakfast and snacks.
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I arrive early in the morning. Is it possible to drop off my luggage?
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We do not take luggage in before 09:30. No exceptions. It is normally possible to store luggage between 09:30 and 21:00/9pm if you have an early arrival or late departure. There are rare occasions when appointments may preclude this service. If for some reason we cannot take your bags, there is a secure, 24 hour luggage depot at Centraal Station where you can leave your luggage until you can check-in. |
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I depart much later than the 11:00 check-out. Can I leave my luggage with you when I check out and pick it up on my way to the station/airport? |
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It is normally possible to store luggage between 09:30 and 21:00/9pm if you have an early arrival or late departure. There are rare occasions when appointments may preclude this service. If for some reason we cannot hold your bags, there is a secure, 24 hour luggage depot at Centraal Station where you can leave your luggage until your departure time. |
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Is there inexpensive parking nearby? |
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We recommend the Park and Ride at the Zeeburg or at the Olympisch Stadion. The cost is €6 per 24 hours for up to 4 days/96 hours. Then you will need to drive out and back in to continue recieving the €6 rate. You can then take the tram back to Centraal Station and walk back to the B&B. The website is:
http://www.amsterdam.info/parking/park-ride/
The link below will take you to a .pdf document that is a Park + Ride brochure in both English (white background) and Dutch. It is a little older so the price is out of date:
http://www.bereikbaar.amsterdam.nl/live/bijlagen/flyer_2005.pdf
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